Make Your Impact @ Work: Be Heard

  • Being spoken over in meetings — or not even given the chance to speak up
  • Fear of challenging the ‘norm’
  • Having their idea taken as someone else’s and therefore losing the credit for it
  • Realisation of distinct favouritism
  • Feeling invisible especially when it comes to promotions and pay rises
  • Recognising the need to be a certain ‘type’ of person in order to fit in

Importance of Language

  • “Ummm / Errr” we all do this when trying to find a thought or when nervous — try to have what you want to say formulated first.
  • “Like” “basically” just no!
  • “Just” “actually” and “almost” are shrinkers so remove them! (“I just think…” “I almost want to add that…”)
  • “Sorry to bother you…” “Sorry if this is a silly question…” these are unnecessary apologies — you have every right to speak, to be bothersome and to ask questions! And when it comes to giving a genuine apology — the power of that would have been diluted by these unnecessary ‘sorry’s’
  • “Just a minute” “a little bit” or “just a sec” all imply that what you have to say is not worth time, focus or space so get rid of these.
  • “Does that make sense?” “Am I making sense?” “Do you know what I mean?” Ahh — the one I am most guilty of. They all imply that what you have been saying is incoherent or that you think your audience is stupid. Let’s replace with “Let me know if you have questions about this.” or “I look forward to hearing your thoughts”
  • “I’m thinking off the top of my head, but…” “I’m no expert in this, but…” or “You clearly know about this more than I do, but…” are all undermining disclaimers where you lose that ‘power’ so delete these statements and simply state what you have to say.
  • “Does everyone feel sure about this direction?” hides you point of view of “I think this is the wrong direction for us to take” making you appear in need of others validation. Use questions as replacements for more explicit statements only when it is strategic — not as a hiding place

Speaking Up

Key Questions

  1. When, where and how have you made an impact at work in the past? What did you learn and what can you do more of now?
  2. When, where and how have you lost your impact at work? What now needs to change for you to regain it?
  3. When, where and how have you given away your impact at work? This is subtly different to Q2 — here you have allowed your impact, power, voice be taken away so consider what you could have done differently and what needs to improve from now on.
  1. How are you not being heard or listened do?
  2. Who is not hearing or listening to you who should be?
  3. Who can help you?
  4. How can you help yourself more?

Kate is a renowned career strategist, confidence guru & coach on a mission to make everyone’s Mondays feel as good as Fridays. www.kate-bishop.co.uk

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Kate Bishop

Kate Bishop

Kate is a renowned career strategist, confidence guru & coach on a mission to make everyone’s Mondays feel as good as Fridays. www.kate-bishop.co.uk

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